Applebee's - Cortlandt, February 1

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09/03/2011

My husband and I had tough days at work. Unbeknownst to us, our server, Julio L., would begin to turn our day around. I don't think our experience could have gone any better. My husband and I took the kids to Applebee's for dinner after a long day of work. I did NOT have the energy to cook after such a long day. Julio promptly greeted us, had a smile on his face the entire time (which definitely forced me to smile), he spoke clearly and was super attentive to my needs as well as my children's. When my youngest started getting cranky, he took note and brought the check to su right away upon our request. In addition, the food was exceptional that night - in taste and presentation. Julio took note when our glasses were in need of a refill and always asked us if there was anythying he could bring us. Each time he passed our table, he smiled. I can't tell you how far a smile goes when someone's having a rough day.

 

Please acknowledge our server for the excpetional service he provided my family; he is a true asset to your establishment. THIS is the guy who shoud be training new hires. Julio's professional yet friendly manner and exceptional attention to us will keep us coming back - and dare I say make Friday nights at Applebee's a new weekly tradition for our family.