Applebee's - Bedford - Stuyvesant

19/03/2009

1/20/2007

Dear Mr. Rodriguez:

Thanks for your kind, understanding hospitality on Friday 1/19/07 with respect to my lunch coupon I came in for dinner with my mom, I greatly appreciate you understanding & honoring of my certificate coupon as an exception. Also your initial informative direction via telephone to the proper department & key contact person in the head office to help me salvage a lost lunch coupon promotion that was mailed to me is exemplary. As a result, Janine in marketing dept. was able to search the database , & get the replaced coupon to me the next day by UPS for a special occassion of a family member coming up.

I find Applebee's to have creatively prepared menu dishes in a pleasant surrounding atmosphere. Applebee's is the place to get a good variety of choices from a cutting-edge cuisine. The restaurant lives up to its advertising slogan "eating good in the neghborhood". The franchise's culinary team has good culinary trends that are delightful, and in my opinion deserve **** four star's up rating.

Applebee's seems to have quality, coupled with simplicity and a passion to please... the customer!!!